What happens to what you type into the chat on this site.
When you chat with Ask Otto, your messages, Otto's replies, and the page you were on are saved. If you give us your email in the chat, that's saved too.
We read saved chats to fix wrong answers and improve Otto, and to follow up if you asked us to.
Otto is an AI assistant. It cites where it got things; check anything important with us. Please don't share personal health, payment, or other sensitive information in the chat.