OttoQA is

The best QA Software for Contact Centers

Built by Contact Center People, for Contact Center People

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Keep Your Forms, Boost Your Efficiency

With OttoQA, there's no need to abandon the forms you're accustomed to. Our AI-driven system seamlessly adapts to your existing QA spreadsheets and processes, providing a straightforward upgrade to automation without the hassle of starting from scratch. Enhance your call center's efficiency and accuracy, all while sticking with the tools you trust.

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Saving

Say goodbye to costly per-seat licensing. OttoQA offers transparent monthly pricing based on call volume, allowing you to allocate resources more effectively.

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Consistent Feedback

 OttoQA delivers reliable, expert-level feedback, consistently scoring calls as accurately as – if not better than – your QA staff.

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Quick Results

Efficiency redefined – OttoQA analyzes calls, even those lasting 10-15 minutes, in less than one minute, streamlining your QA process like never before.

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Ready to Revolutionize Your QA?

Schedule a demo to see OttoQA in action and learn how we can tailor to your specific needs.

Book Your Demo Now

Empowering Small Call Centers with Big Technology

OttoQA is transforming quality assurance for small call centers by automating the entire QA process. With OttoQA, you gain access to real-time feedback, in-depth trend analysis, and thorough reporting that were once only available to the largest call centers. Our platform simplifies integration, requiring no technical expertise to get started. This means you can focus on what truly matters: delivering exceptional service to your customers.

Built by Contact Center People, for Contact Center People

Affordability
Flexibility
Innovation

Budget Friendly QA

 Slash your quality assurance expenses with OttoQA's competitive pricing, far more affordable than traditional QA staffing.

Volume Without Compromise

Achieve up to a tenfold increase in processed QA forms without sacrificing quality or detail.

Invest in Growth

Reallocate funds saved from QA to other areas of your business, fostering growth and improvement where it counts.

Scale on Demand

With OttoQA, scale your QA needs seamlessly with your call volume, ensuring flexibility and adaptability to changing demands.

No Long-Term Commitments

Our month-to-month service grants you the freedom to adjust your QA support as your business evolves, without the constraints of long-term contracts.

Tailored to Your Needs

OttoQA respects the uniqueness of your call center by accommodating your existing QA forms and processes, blending new technology with your proven methods.

Cutting-Edge AI Integration

OttoQA leverages the latest in AI and machine learning technology to provide top-tier QA analysis, ensuring your call center remains at the forefront of innovation.

Continuous Improvement

We are committed to constantly updating and improving OttoQA, ensuring that our service evolves to meet emerging QA challenges and industry standards.

Future-Proof Your QA

Partner with OttoQA to not just meet current expectations but to anticipate and exceed future demands with our forward-thinking technology and features.

Transformative Efficiency
"Switching to OttoQA has been a game-changer for our call center. The speed and efficiency with which it processes our QA forms have allowed us to handle customer interactions more effectively than ever. We're doing more with less, and the impact on our bottom line is beyond what we imagined. OttoQA didn't just meet our expectations; it redefined them."
Jamie T., Call Center Manager
Flexibility That Grows with You
"As a small business, every penny counts, and long-term contracts can be a huge burden. OttoQA's pay-per-call pricing model gave us the flexibility we desperately needed. It's refreshing to work with a partner that understands the importance of scalability and supports our growth every step of the way. OttoQA is not just a service provider; they're a growth enabler for us."

Carlos R., Business Owner
Seamless Integration, Cutting-Edge Innovation
"Our team was initially hesitant about integrating a new QA system, fearing the disruption it might cause to our established processes. However, OttoQA's seamless integration with our existing QA forms and its continuous innovation have made it an invaluable asset. It's as if OttoQA was tailor-made for us, pushing us ahead in technology and ensuring we stay competitive."
Priya S., QA Supervisor

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